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Last updated: June 2026

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Introduction

Devoli Cakes ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

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By using this website, you agree to the collection and use of information in accordance with this policy.

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Data Controller

Devoli Cakes is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

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Devoli Cakes
Email: hello@devolicakes.co.uk

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Information We Collect

We may collect and process the following information:

Information you provide directly

• Name

• Email address

• Telephone number

• Event details and enquiry information

• Any information you choose to include when contacting us

 

Information collected automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Website usage data

• Pages visited and time spent on the site

 

This information may be collected through cookies and analytics tools.

 

How We Use Your Information

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We use your information to:

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• Respond to enquiries

• Provide quotations and services

• Manage customer relationships

• Improve our website and services

• Maintain website security

• Comply with legal obligations

 

We will only use your personal information where we have a lawful basis to do so.

 

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

 

Contract

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Where processing is necessary to provide a service or respond to a request relating to our services.

Legitimate Interests. To operate and improve our business, website and customer experience.

 

Consent

Where you have given consent, such as agreeing to the use of non-essential cookies.

 

Legal Obligation

Where we are required to comply with legal or regulatory requirements.

 

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

You can manage your cookie preferences using our cookie banner when you visit the site.

For more information, please see our Cookie Policy.

 

Third-Party Services

We may use trusted third-party providers to help operate our website and business, including:

• Wix (website hosting and website functionality)

• Google Analytics (website analytics, where consent has been provided)

• Email service providers

• Payment providers, where applicable

 

These providers only process personal information on our behalf and in accordance with applicable data protection laws.

International Data Transfers

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Some of our service providers may process information outside the United Kingdom.

 

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

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Data Retention

We will only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Enquiry information is typically retained for up to 24 months unless a longer retention period is required for legitimate business purposes.

 

Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Request restriction of processing

• Object to processing in certain circumstances

• Request transfer of your information

• Withdraw consent where processing is based on consent

 

To exercise any of these rights, please contact us using the details provided above.

 

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

 

Complaints

If you have concerns about how we handle your personal information, please contact us first and we will do our best to resolve the issue.

 

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://www.ico.org.uk

 

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

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We encourage you to review this policy periodically.